Introduction

This “Payment Policy’ is referred as the payment process adopted by Virtual Doctor for the purpose of making online payment. All Users and Service Providers are requested to read this Payment Policy before using or making any online transactions as it is applicable to all Users and Service Providers of Virtual Doctor.

Agreement

By sharing any information with Virtual Doctor about your account and making any transactions, by using the digital platform of Virtual Doctor, it would be deemed considered that you agree with this Payment Policy. However, it is not a contract and neither Virtual Doctor guarantee about any financial transactions which is made by using payment gateway of Virtual Doctor. If you do not agree with this Payment Policy then you should not use any payment services available on the digital platform of Virtual Doctor.

Payment Gateway

Virtual Doctor is using a Payment Gateway, as developed by a Online Payment Service Providers, for making an online payment. Users are required to understand the Payment Policy before opting the services of Virtual Doctor for making any online payment.

Virtual Doctor is providing the services of making online payment through Credit card, Debit card or any easy money transfer method given on this website.

Sharing of Personal Information

All personal information shared with Virtual Doctor are shared with Third Party for making online payment. Virtual Doctor and Third Party providing Online Payment Services  and its employees would not be responsible for any delay, error, omission, transmission of any Personal Information and neither would be held accountable for any loss, damage arising due to any inaccuracy in the Personal information shared by Users.

Security of Information

Virtual Doctor is using reasonable means (SSl certificate) to secure the personal information of all its Users and Service Providers. Any information shared on the website of Virtual Doctor is kept inaccessible from any unauthorized person by adoption reasonable means. However, Virtual Doctor does not guarantee that information shared online may not be hacked, stolen, intercepted, deciphered by any other third party.  Therefore, Virtual Doctor does not accept/ assume any responsibility/ liability, fully or partially, any crime executed by any third party. All Users and Service Providers are therefore advised to make any sound decision after evaluating the risk factor and benefit analysis of sharing personal information on the website of Virtual Doctor.

Users Responsibility

While using Payment Gateway given on the Virtual Doctor, Users are responsible for providing correct information for payment purpose. The payment Gateway of Virtual Doctor is not to be used by any Users for making any unlawful transactions and neither any user is to use any personal information which he/ she is not legally authorized to use on the website of Virtual Doctor. Users are fully responsible for making the payment to Virtual Doctor which is due to be made for using any services through website of Virtual Doctor. Users are also required to use correct and valid debit/credit card for payment purposes. Any fraudulent use of Credit/debit card or any other means wrongly used for online financial transactions would be liable to penalty and would be dealt as per the law.

Complaints

If you have any queries or complaints about this Payment Policy or you feel aggrieved by this Payment Policy you may launch your complaints with Virtual Doctor at info@virtualdoctor.com.pk.